How DAN Works — A Quick Look

Open DAN

No account. No app to download. Just a website — works on your phone, tablet, or computer. Available in English and Spanish.

Answer a Couple Quick Questions

A couple of quick questions

Your answers are anonymous — DAN does not collect your name, email, or any identifying information.

Age of the person with the disability (optional)

0–3

4–21

22–56

57+

Prefer not to say

Your Regional Center *

Regional Center of Orange County (RCOC)

Your FMS provider (optional · SDP participants only)

— Select your FMS (if applicable) —

Race / ethnicity (optional)

White

Black / African American

Hispanic / Latino

Asian

Native American / Alaska Native

Pacific Islander

Multirace

Prefer not to say

Tell DAN What's Going On

Pick the situation that sounds like yours — or just describe what's happening in your own words. No wrong answers.

Which of these sounds like your situation?

We're waiting for an answer RC said they'd look into it — and then went quiet. Or your SDP year end is coming and nothing is moving.

My SDP year is ending and things aren't in place Spending plan not approved, FMS authorization not sent, or RC hasn't started the renewal.

"There's a generic resource for that" RC points to a community option that doesn't actually work for your person.

"That goal isn't in the IPP" Service denied because the IPP language doesn't match what was requested.

SDP Spending Plan RC won't allow flexibility in how the budget is spent, or a specific service isn't being approved.

"That's a preference, not a need" RC reframes a genuine support need as something you just want.

I want to request a service or understand my options You're not stuck yet — you want to know what's available, how to ask for it, or how to prepare for an IPP meeting.

Not sure which fits? Tell DAN what's happening and we'll figure it out together.

DAN Asks Follow-Up Questions

One question at a time. Click a button or type your own answer. DAN narrows in on what's happening so it can give you the right next step.

DAN

Navigator

We're waiting for a...

A general response...

I hear you — waiting without an answer is really hard, especially when so much depends on it. Let me ask one thing first so I can point you in the right direction.

What specifically are you waiting for?

A general response from RC

SDP renewal — spending plan or FMS

Something else

A general response from RC

Got it. To help you figure out the right move, I need a little more context.

How long have you been waiting for a response?

Less than a week

A week or two

More than a month

Several months

Get an Email You Can Actually Send

When the right next step is a written request, DAN drafts the email for you — with the right language, the right tone, and blanks for your details. Copy it, fill it in, and send.

Draft Email — Ready to Copy

To: [your service coordinator's email]

Subject: Follow-up — Request for [service name] — [your person's name]

Dear [Service Coordinator name],

I am writing to follow up on my request for [service], which was discussed during our IPP meeting on [date]. It has been over 30 days since that meeting, and I have not received a written response as required under the Lanterman Act (Welfare & Institutions Code Section 4646).

I would appreciate a written update within 5 business days on the status of this request...

Save Your Conversation

Nothing is stored on any server. Before you close the window, copy or download your conversation so you can come back to it later.

Ready to try it?

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DAN provides general information — not legal advice. For legal matters, consult a qualified attorney or disability rights organization.